Need help with an order you’ve placed?

Please email orders@lostcauldron.com with your query and our support team will respond as quickly as possible.

We aim to respond to emails within 5 working days.

I’ve just ordered something, is everything ok?

Not to worry, your order is still on its way. You’ll still receive email updates on your order progress.

For more info, please check our FAQ.

If you have any further issues or concerns, please email orders@lostcauldron.com.

Is the Matlock Shop still open?

Yep! The Matlock Shop is still open as normal. Please click the button below for info on the Matlock Shop.